I’ve had them for longer than the Shelly integration in hass existed so I’m using stock firmware and connect them to my MQTT server to avoid a cloud dependency. I haven’t tried the hass integration or flashing them, this is working fine for me.
The WiFi signal is mostly fine. There are cases where it takes a second or two to update on hass, but that could also be the MQTT server being slow. It doesn’t affect the operation of the lights since the Shelly’s are configured to switch the light themselves and not depend on hass to give them the command, that way the light still work normally if hass is down.
Of course, the ideal would be that nobody buys cloud-connected stuff anymore but that’s just not realistic. Most people have no idea of the risk involved until it bites them and even if they have, they will usually buy the cheapest thing anyway.
I believe that this is a case for regulation. Companies like Amazon, Google, etc. can just disable people’s accounts quoting their internal policies and customers have little to no recourse when something like this happens.
An Apple, Google or Microsoft account isn’t just a private contract between two consenting parties anymore. In order to function in this world, you NEED to have these accounts and they should be recognized as such.
Just like the power or water company can’t just shut you off without good reasons and appeals procedures, we should have the same options here. There should be oversight, an appeals process and independent decision making. Not just a single company and it’s faceless support AIs and internal policy documents.