I think what they may be trying to say is that the majority of Trump supporters are not the rabid followers. This is why they are so dangerous. The majority of his support is not the crazy people you see on TV. They are your friends, family and coworkers, your neighbors, people you know.
Trump is selling a solution to the political corruption that nearly EVERYONE is sick of. This is what makes him popular. The people voting for him will tolerate non-direct racism but they aren’t choosing that side because of it. What you hear about from the media is the crazy people that make good stories.
And yes, Trump brings along a con-crew with their own agenda who are just as corrupt as those that Trump complains about. They’ve been scheming long before Trump, he’s just the current tool.
I’m not sure those two things are mutually exclusive