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From the majority of the team, this is a pretty good and textbook PR mea culpa. “Here’s how we screwed up, here’s how we’re fixing it.”
The pushing the merch was tone-deaf and the defensive whining from Linus was NOT on-point, though. I appreciate it ended with “how I’m going to fix it,” but he should keep the defensive shit to himself.
Highlighting that he called out Steve for not asking for comment from LMG for his video.