• minibyte@sh.itjust.works
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    8 months ago

    I pay a fee, I don’t want ads – just content. That’s my beef with cable and the enshitification of streaming. While I’m at it, the bitrate of both is unacceptable.

    This is no longer about cost, but quality they won’t provide which is the basis of the platitude “the customer is always right”.

    • EonNShadow@pawb.social
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      8 months ago

      The customer is only right if they threaten to cancel their service

      Even then, if the cost of improving service is more than one customer’s cancellation, the customer can kick rocks

      • count0@lemmy.dbzer0.com
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        8 months ago

        … Which means that businesses are making ‘too much’ money on top to sink into such endeavors, no?