Can’t tell if this is a good or bad thing. American Express certainly is more well known for superior customer service, but they also seem to be less accepted at more retailers. Curious to see what comes out of this.
Can’t tell if this is a good or bad thing. American Express certainly is more well known for superior customer service, but they also seem to be less accepted at more retailers. Curious to see what comes out of this.
I’m sorry that happened to you, that sucks.
But I also think it’s statistically unlikely any other bank would have done any better in that situation given other experiences posted on the web.
I’ve had great luck with my Citi card.
I made the mistake of ordering a Nordictrak bike and paid for non refundable delivery and setup. After getting screwed around from nordictrak CItibank got me my full money back, almost $3000 including the non refundable setup and delivery.
Amex wouldn’t do anything for $33. I will always trust Citi bank over anyone else.