“The last thing I would do is trust a computer program”

What a weird thing to say from someone that sells a car he says will eventually drive itself.

We need to be passing consumer protection legislation to make companies stop doing things like this. Just “calling on them” to end the process isn’t going to do anything to fix the problem. Companies have no incentive to do the right thing for their customers. The only thing they care about is short term profit.

Have those shoes been dipped in gold!?